Help Center

Marble & Glitter Cases: Protective with a classy touch! While our cases aren't indestructible, they do help protect your device from minor drops, scratches, dents, dirt and dust. Our cases are not made of real marble/granite thus, some general wear and tear will happen (depending on usage)  Classy Case is not responsible for any damages to your cell phone. Adding a tempered glass screen protector to pair with this case can significantly enhance your protection for the front of your device.

Shimmer Cases: These cases are tough! Our hybrid layered shimmer cases can handle drops of 4ft and below in our testing. We cannot guarantee that your cell phone won't be indestructible. These cases come with a built-in raised edge around the screen and camera. Screen protectors always add an extra boost of protection to your screen with peace of mind.

Wallet Cases: Like the shimmer cases these tend to allow for drops around 4 feet and below, although not guaranteed. Phones in our testing stayed well protected inside the wallet portion of the case during drops of 4 feet. We cannot guarantee you will have the same results and or that your cell phone won't be indestructible.

Classy Case is primarily an online only phone case brand currently due to the effects of Covid-19. We offer hand-picked classy phone cases for iPhone and Samsung Galaxy models. We strive to find pretty but practical phone cases. We are also known to ship all U.S. orders for free!

Since 2015, we've helped makeover thousands of customers phones with pretty cases out of the greater Kansas City area.

Facebook: www.facebook.com/classycase

Pinterest: www.pinterest.com/theclassycase

Most orders are processed same business day to one, but may take up to 3 business days. Tracking information is automatically emailed to the email address you provided at checkout. If we encounter a problem we will contact you at the email address you provided at checkout.

We apologize for current delays with USPS. We have no control over the handling of packages once they reach the carrier.

We ship to most places in the United States. PO Boxes in most circumstances as we ship USPS. We currently do not ship to business addresses. If we encounter an issue with your shipping address your order will be cancelled and you will be notified. 

Most orders are shipped via USPS First Class Package with tracking for our standard free shipping method for U.S. orders and USPS standard international first class for orders outside the United States.

If you selected expedited shipping at checkout then your package is shipped via USPS priority mail or USPS International Priority Mail for non U.S. orders.

FREE for all orders sent within the U.S. using our standard shipping option.

Expedited orders are $4.99.

International orders shipped FREE for $29 and over sent using our standard shipping option. Orders under $29 will vary depending on the country, but are usually around $10-$15. This will be shown at checkout for your review before you submit your order.

We have temporarily halted shipping orders outside of the U.S.

Once we resume we ship to the following countries outside of the United States:

Australia

Austria

Belgium

Canada

Denmark

Ireland

Mexico

Netherlands

Poland

Portugal

Romania

Sweden

United Kingdom

We are not responsible nor can we control any customs or import duties applied to your package. If you refuse to accept your parcel due to these import/duty charges, we will not be responsible for these costs and will recover any costs associated with the return by deducting the relevant amount from any refund owed to you.

In the event a package is held, seized, fined, or destroyed by local authorities due to any reason outside of our control, Classy Case holds no responsibility. 

Classy Case customers who have purchased from classycase.com can return items for any reason within the first 30 days from the date of delivery with no re-stocking fee for a refund or exchange.

To fully process your return, you must ship the item(s) back in their original retail packaging. 

Customers pay for return shipping back to Classy Case's main location.

Once we receive your return, your refund (minus return shipping label cost) is processed within 2-3 business days and to the original payment method used to make the purchase. Please allow up to 5-7 business days (depending on the institution) for the bank to process credit to your account.

For full return policy please visit here: https://classycase.com/pages/return-policy

Promo codes must be applied at checkout.

We cannot adjust order totals after the order has been submitted.

One code per order can be used. Multiple promo codes on an order will not work.

Promo codes may not be applied to previous purchases or applied to an order already placed but hasn't shipped.

If a promo code was used at checkout and an exchange is later initiated, an exchange credit for only the actual amount paid at checkout (after the promo code is applied) will be issued. 

Promo codes/sale events cannot be retroactively applied to previous purchases.

Nope! 

Gift cards are final sale items and cannot be refunded. However, in the United States gift cards do not expire.

Gift cards can be used to purchase any item on classycase.com. Items purchased with a gift card on our site can be returned with a refund applied back to the gift card used at checkout.

Gift cards are not cash redeemable.

Contact us at: customersupport@classycase.com to assist you with returns, exchanges, or any other help you may need.

We take plastic and PayPal for online orders

Classy Case uses Shopify's robust PCI DDS compliant payment system to insure a safe and secure connection.

We sell wholesale per request within the United States and Europe. Reach out to: customersupport@classycase.com for MOQ and wholesale pricing.

If you have a 4k or higher following on your blog, Instagram, and/or YouTube account you may qualify for our Classy Case brand ambassador program! If you love keepin' it Classy and adore free phone cases you may be just the candidate we are looking for.